FAQs

Frequently Asked Questions:

Q: What are your hours?

A: We are open 9-5. Mon-Fri Eastern Standard Time. We do not work on holidays.

Q: How long will it take for me to receive my item and what shipping service will you be using?

A: For smaller items under 16OZ. we usually use USPS First Class Mail which takes about 2-5 Business Days. For larger items it would most likely be UPS or Fedex which would also take about 2-5 Business Days depending on your location.

Q: Does the item work perfectly?

A: Depending on the item, it will always state what is included with the purchase and if it was fully tested and functions perfectly. We will state if an item is broken, missing parts or does not work. Please do not assume anything. Always ask questions, we are here to make sure both buyer and seller are on the same page.

Q: Is the shipping free?

A: The shipping is going to be free if stated so. If we state that the shipping costs extra than we will state that in our checkout cart or description. Please take your time to read everything.